ÐÓ°ÉÂÛ̳

Book accommodation in halls

Step-by-step guide to booking ÐÓ°ÉÂÛ̳ student accommodation

Check if you are eligible, find out more about halls and book online

We are now accepting bookings for the academic year 2025/26 from new incoming Graduate students for Butlers Wharf and Robeson House halls only. 

Bookings for other halls will open in January 2025.  Subscribe to our accommodation alert to receive an email when accommodation bookings open in other halls.

For non-UK students making an online deposit payment via card, we strongly recommend that you notify your bank before attempting to make payment. We are experiencing a high volume of card payment rejections, which come from the card issuer and are out of our control.

Read this before you start your booking:

1. Check if you are eligible

You can book accommodation if you have: 

  • accepted your offer to study full-time at ÐÓ°ÉÂÛ̳ next year (if you are a new undergraduate student to ÐÓ°ÉÂÛ̳, this means you must have listed ÐÓ°ÉÂÛ̳ as your firm choice in UCAS)

You'll make your booking as either:

  • an individual student, or
  • a couple in a relationship (one of you must be an ÐÓ°ÉÂÛ̳ student)  

Additional things you can do:  

Booking guarantee for new undergraduate and General Course students

If you are a new undergraduate or General Course student and book by the deadline, we guarantee that you will be able to book a place. The booking guarantee deadline for 2025/26 is: 

Monday 9 June 2025

Joint ÐÓ°ÉÂÛ̳-LSHTM programme students

If you are due to enrol on a joint ÐÓ°ÉÂÛ̳-LSHTM programme, and wish to book accommodation in an ÐÓ°ÉÂÛ̳ hall, you must first ensure you have completed your study application with the LSHTM. Once you have received your study offer from LSHTM, you will receive an email from ÐÓ°ÉÂÛ̳ graduate admissions inviting you to complete your details with ÐÓ°ÉÂÛ̳.  Once you have returned this form, the ÐÓ°ÉÂÛ̳ Admissions team will process this and you will receive an offer to study at ÐÓ°ÉÂÛ̳. Once you accept this offer to study at ÐÓ°ÉÂÛ̳, you will be provided with instructions to create an ÐÓ°ÉÂÛ̳ public account, and using these credentials, you will be eligible to book ÐÓ°ÉÂÛ̳ accommodation.

Postgraduate and continuing students

If you are a postgraduate or continuing student, you are not guaranteed accommodation, even if you book by the deadline. You should still book as early as possible, because availability is limited. 

New postgraduate students

You'll be able to book rooms in any available postgraduate and mixed halls. 

Returning postgraduate and continuing students

Prior to the deadline you can book some rooms. After the deadline we'll release any remaining rooms in other halls. To receive an email when this happens, sign up to our mailing list in your accommodation account:



2. Find out more about halls

Compare halls, costs and facilities 

You can filter halls on our .
Once you have logged in to book you can also filter on room types and the choices you see will be personalised based on your student type.
Download price lists and find out how room rates are calculated: Cost of living in halls

Choose from different types of contracts, halls and rooms 

To help you choose your room, read about  Types of contracts, halls and rooms. 

Find out if there are refurbishment works

We sometimes carry out refurbishment works in halls. To check what is planned in each hall, visit Refurbishment and planned maintenance in halls

 

3. Book accommodation online

To book, you need to: 

  • have accepted your course offer at ÐÓ°ÉÂÛ̳ more than 48 hours ago
  • have your ÐÓ°ÉÂÛ̳ Public Account details to hand (new students will be invited to create a Public Account by the ÐÓ°ÉÂÛ̳ Admissions team as part of the application or offer acceptance process)
  • have your ‘ÐÓ°ÉÂÛ̳ for You’ (LFY) login details to hand (continuing students only)

During the booking, we’ll ask you to:

  • check the details we have about you are correct 
  • make an individual or couple application 
  • select a room from the personalised choices 
  • accept the terms and conditions (this step will save your booking in the system) 
  • pay a deposit

Depending on your circumstances, you can also:

We'll ask you to pay your deposit straight away if: 

  • you are an incoming first year undergraduate student with an unconditional offer to study at ÐÓ°ÉÂÛ̳
  • you are an incoming postgraduate student 

We'll ask you to pay the deposit later if:

  • your booking is with a third-party hall (they will contact you directly about the deposit)
  • you are an incoming first year undergraduate student with a conditional offer to study at ÐÓ°ÉÂÛ̳ (we will contact you to ask you to pay your deposit once we receive notice of your offer has been made unconditional)

Deposit amounts

  • ÐÓ°ÉÂÛ̳ halls and Sidney Webb House: £250 for single rooms and £500 for some couple or double rooms 
  • Urbanest halls: equal to one week’s rent for the room you have booked 
  • University of London halls: £500 
  • Lilian Knowles House: £400 

Completed bookings can't be changed

You cannot make any changes once you've booked. After you have accepted the terms and conditions, your room type and hall choice is fixed. 

4. Finalise your booking

You must complete your 'Confirmation of Accommodation' process to finalise your booking. We will send you an email  in August or September 2025 to invite you to do this. You will need to review and acknowledge the document in your online account within the deadline given.

If you don't do this, we will cancel your booking.

So if you're travelling during the summer, please make sure you can access your emails so you don't miss this step.   

Booked already? Continue to: Prepare for arrival in halls 

Cancellations and changes

Changing your booking

You can’t change your room after you’ve booked. Once you have accepted the terms and conditions, your room type and hall choice is fixed. 

Cancelling if your booking is in ÐÓ°ÉÂÛ̳ halls or Sidney Webb House

Cancelling before you arrive

Follow this guide if you want to cancel before you arrive at your hall. To cancel after you've arrived, follow Moving out early . 

Generally, you are bound by the contract once you've booked, but you can cancel your booking before you arrive. Whether you get your deposit back depends on:

  • when you cancel
  • why you cancel

Cancellation terms for ÐÓ°ÉÂÛ̳ halls and Sidney Webb House  

If you cancel by 31 July 2025, your deposit will be refunded and you will be released from your contract if one of the following applies to you:  

  • you don't meet the conditions to study at ÐÓ°ÉÂÛ̳  (please provide proof before 31 July 2025)
  • you are declined a visa to study in the UK (please provide proof before 31 July 2025)  
  • you decline your place at ÐÓ°ÉÂÛ̳ or defer your studies  (please provide proof before 31 July 2025)

If you cancel by 31 July 2025 for any other reason (or you do not provide proof of one of the above reasons before 31 July 2025), your deposit will not be refunded, and you will remain liable for accommodation fees until such time as a replacement student is found to take over your contract.

If you cancel on or after 1 August 2025, for any reason, your deposit will not be refunded, and you will remain liable for accommodation fees until such time as a replacement student is found to take over your contract.

Exceptions

  •  If ÐÓ°ÉÂÛ̳ withdraws your place on or after 1 August 2025, you must notify us within 7 days by submitting a cancellation form. In this case, your deposit will be refunded, and you won't be liable to pay any accommodation fees. 

How to submit your cancellation?

  • Log into your ÐÓ°ÉÂÛ̳ Accommodation account and follow the steps from your hub page.

Cancelling if your booking is with a third-party hall

Cancellation terms for third-party halls

urbanest Westminster Bridge  

Your one-week upfront rent payment will usually be refunded if you submit a cancellation request in your urbanest portal within 14 days of paying. Deadlines can vary depending on your circumstances, so check the . 

Sanctuary Students (Lilian Knowles House)  

Your deposit will be refunded if you cancel with the Sanctuary Housing accommodation office up to and including 45 days before the start date of your licence. Email: london.students@sanctuary-students.com   

For full details, check: 

University of London (UoL) halls  

Your deposit will be refunded if you cancel your accommodation by 25 August 2025. Email: info.halls@london.ac.uk   

If you cancel after this date, you'll only receive a refund if the housing office is able to re-sell your room AND one of the following applies:  

  • you don't meet the conditions to study at ÐÓ°ÉÂÛ̳  
  • you are declined a visa to study in the UK  
  • you interrupt your studies  

If you cancel after 31 August 2025, and if any of these apply to you, please email proof of your circumstances to info@halls.london.ac.uk.   

Related questions

Can I still book after the deadline?

Yes. After the guarantee deadline, you can still book subject to availability, but the accommodation guarantee no longer applies, see: Accommodation guarantee and policy.

Why doesn't the booking systems show me all halls?

Depending on whether you're a new or continuing undergraduate or graduate the rooms that you can book will be different.

The system only shows you the room options that are suitable for you based on your student type. Only rooms that you are eligible for will be available to book.

For more details, visit: Booking guarantee and accommodation policy

Why do room prices vary?

Room prices are calculated based on various factors. We've summed up the main differences at How are room rates calculated?

What happens if there are no rooms left, is there a waiting list?

Keep checking the accommodation system every day. New rooms will become available when other students cancel, especially after IB results day in early July and A Level results day in mid-August. 

Alternatively, we can also help you find Private Accommodation